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Microsoft Outlook Certification Training

This online Microsoft Outlook Certification Training course will prepare you to take the Microsoft Office Specialist Outlook Certification exam.

$784.00 (USD)

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schedule
                                45 Course Hrs
                            

                                Code
                                    GES885
                            
calendar_today
                                6 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview

Objective

Outline

Microsoft Outlook Certification Training

Course Activities

Quizzes: 10
Assignments: 13
Exams: 3

Part 1 - Introduction to Microsoft Outlook 365 Training

Lesson 1: The Outlook Interface - Quizzes: 1, Assignments: 0

Overview of the Outlook Interface
The Ribbon
Review of Differences Between Classic and New Layouts

Lesson 2: Working with Messages - Quizzes: 1, Assignments: 1

Compose a Message
Add an Attachment
Add Polling Options
Check Spelling and Grammar
Format Text
Insert a Hyperlink or Image in a Message
Send a Message

Lesson 3: Working with the Calendar - Quizzes: 1, Assignments: 2

Change Your Calendar View
Set Up Availability Status
Print Your Schedule
Share Your Calendar
Schedule a Meeting
Make Updates to Meetings
Cancel a Meeting
View Others’ Calendars
Delete a Calendar
Work with Calendar Items
Create and Add Calendars

Lesson 4: Organizing Contacts - Quizzes: 1, Assignments: 1

Add, Delete, and Import/Export a Contact
Update a Contact
Locate a Contact
Sort Contacts
Work with Contact Lists
Manage Multiple Address Books

Lesson 5: Working with Groups - Quizzes: 1, Assignments: 1

Search for a Group
Create a Group
Add or Remove Members
Send Email to a Group

Lesson 6: Using Copilot in Microsoft Outlook

Copilot in Microsoft 365 Outlook
Emails
Meetings

Introduction to Microsoft Outlook 365 Exam

Part 2 - Advanced Microsoft Outlook 365 Training

Lesson 1: Performing Popular Tasks - Quizzes: 1, Assignments: 3

Open Email Messages
Reply to and Forward Email Messages
Preview and Save an Attachment
Print a Message
Delete a Message
Save a Message in an Alternate Format
Customize the Navigation Pane

Lesson 2: Working with Tasks and Notes - Quizzes: 1, Assignments: 1

Create a Task
Print a Task
Add Steps to a Task
Update a Task
Search for Tasks
Change Your Task View

Lesson 3: Using Signature and Themes - Quizzes: 1, Assignments: 1

Create a Signature
Automatically Add a Signature to Messages
Modify a Signature
Format Outgoing Messages

Lesson 4: Managing Your Inbox - Quizzes: 1, Assignments: 2

Search for Messages
Sort Messages
Add New Local Folders
Move Messages between Folders
Group Your Mailbox Items
Filter Messages
Organize Messages
Create and Manage Rules
Manage Your Junk Email
Archive Your Messages
Create a Quick Step
Create Auto-Replies

Lesson 5: Working with Multiple Email Accounts - Quizzes: 1, Assignments: 1

Setting Up Multiple Accounts in Outlook
Send Emails from Different Accounts
POP vs. IMAP Email Protocols

Advanced Microsoft Outlook 365 Exam, Microsoft Outlook 365 Final Exam

Requirements

Prerequisites

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Instructor

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

FAQs

Does this course prepare you for a certification?

Yes, you will be prepared for the Microsoft Office Specialist Outlook Certification exam, MO-400. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.